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Privacy Policy

MINDFUL COACHING TODAY LIMITED · LAST UPDATED: APRIL 2026

This Privacy Policy explains how Mindful Coaching Today Limited ("we", "us", "our")
collects, uses, stores and protects your personal data. We are committed to
protecting your privacy and handling your data in an open and transparent
manner in accordance with the UK General Data Protection Regulation (UK GDPR)
and the Data Protection Act 2018.

1. Who We Are

Mindful Coaching Today Limited is the data controller responsible for your personal data.

Data Controller: Mindful Coaching Today Limited

Company: Mindful Coaching Today Limited

Mindful Coaching Today Limited is committed to handling your personal data responsibly and in full compliance with UK GDPR and the Data Protection Act 2018. If you have any questions about how we handle your data, please contact us directly.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

CONTACT AND IDENTITY DATA

Your name

Email address

Phone number (if provided)

Job title and organisation (if provided)

COACHING SESSION DATA

Notes and records from coaching sessions

Goals, reflections and personal information shared during coaching

Progress notes and session summaries

COMMUNICATIONS DATA

Emails and messages you send to us

Records of enquiries and responses

COMMUNICATIONS DATA

Emails and messages you send to us

Records of enquiries and responses

3. How We Collect Your Data

We collect personal data in the following ways:

When you contact us via email or the website contact form

When you engage in coaching sessions with Martin Covill

When you visit our website (automatically, via Wix's analytics tools)

When you are referred to us by a third party (with your knowledge)

WEBSITE USAGE DATA

IP address and browser type (collected automatically via Wix)

Pages visited and time spent on site

Referral source (how you found the site)

4. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:

CONTRACTUAL NECESSITY

Processing your data is necessary to fulfil our coaching agreement with you — including scheduling sessions, maintaining coaching records, and communicating with you about our work together.

LEGITIMATE INTERESTS

We process certain data based on our legitimate interest in running our coaching practice effectively, including responding to enquiries and maintaining basic business records.

CONSENT

Where we process sensitive data shared during coaching sessions, we rely on your explicit consent. You may withdraw consent at any time by contacting us, though this will not affect the lawfulness of processing carried out before withdrawal.

LEGAL OBLIGATION

In some circumstances we may be required to process your data to comply with a legal obligation.

5. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide information about our coaching services

To deliver coaching services under our agreement with you

To maintain accurate records of our coaching work together

To manage scheduling, invoicing and administration

To improve our website and services

To comply with our professional obligations as an accredited coach

We will never use your personal data for unsolicited marketing without your explicit consent.

6. Confidentiality and Coaching Records

All information shared within coaching sessions is treated as strictly confidential. Coaching notes and session records are held securely and are not shared with any third party without your explicit consent, except in the following limited circumstances:

Where we are required to do so by law

As part of confidential coach supervision (where your identity is protected)

Where there is a serious risk of harm to you or others

Martin Covill operates under the ethical frameworks of the Association for Coaching (AC) and the International Coaching Federation (ICF), both of which require strict confidentiality standards.

7. Who We Share Your Data With

We do not sell, trade or rent your personal data to third parties. We may share your data only in the following limited circumstances:

 Wix.com— our website platform, which processes limited technical data in connection with your visit to our site. Wix operates under its own privacy policy.

 Professional supervisors — coaching session content may be discussed in confidence with

Martin's coach supervisor as part of professional practice. Your identity will not be disclosed.

Legal authorities  — where required by law or court order.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary for the purposes for which it was collected:

 Coaching records — retained for 7 years after the end of our coaching relationship, in line with standard professional practice and potential legal requirements

Enquiry and contact data — retained for 12 months if no coaching relationship is established

Financial records — retained for 6 years in accordance with HMRC requirements

Website analytics data — retained in accordance with Wix's data retention policies

After the applicable retention period, your data will be securely deleted or anonymised.

9. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights in relation to your personal data:

RIGHT OF ACCESS

You have the right to request a copy of the personal data we hold about you (a Subject Access Request).

RIGHT TO RECTIFICATION

You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.

RIGHT TO ERASURE

You have the right to ask us to delete your personal data in certain circumstances (the "right to be forgotten").

RIGHT TO RESTRICT PROCESSING

You have the right to ask us to restrict the processing of your personal data in certain circumstances.

RIGHT TO DATA PORTABILITY

Where processing is based on consent or contract, you have the right to receive your data in a structured, commonly used format.

RIGHT TO OBJECT

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

RIGHTS RELATED TO AUTOMATED DECISION-MAKING

We do not use automated decision-making or profiling in connection with your personal data.

To exercise any of these rights, please contact us at martin@mindfulcoaching.today. We
will respond within one calendar month. There is no charge for exercising your rights
unless requests are manifestly unfounded or excessive.

10. Cookies and Website Tracking

Our website is built on Wix.com, which uses cookies and similar tracking technologies to
operate and improve the site. Cookies are small text files placed on your device when you visita website.

TYPES OF COOKIES USED

Essential cookies — necessary for the website to function correctly

Analytics cookies — used by Wix to understand how visitors use the site (aggregated,

Preference cookies — used to remember your settings and preferences

You can control and manage cookies through your browser settings. Disabling cookies may
affect the functionality of this website. For full details of how Wix uses cookies, please refer to
Wix's Cookie Policy.

11. Data Security

We take the security of your personal data seriously and have appropriate technical and organizational measures in place to protect it against unauthorised access, loss, destruction or alteration. These include:

Use of reputable third-party platforms (Wix) with their own security measures

Restricted access to coaching records

Secure email communications

Password-protected devices and accounts

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) as required by UK GDPR.

12. International Data Transfers

Your personal data is primarily stored and processed within the UK and European Economic Area (EEA). Where data is transferred outside the UK/EEA (for example, through Wix's global infrastructure), we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

13. Right to Complain

If you are unhappy with how we have handled your personal data, please contact us in the first instance and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

14. Links to Third-Party Websites

Our website may contain links to third-party websites including Mindful Talent
(mindfultalent.co.uk). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal data, please contact us:

Mindful Coaching Today Limited

THIS PRIVACY POLICY WAS LAST UPDATED IN APRIL 2026. IT IS REVIEWED ANNUALLY AND UPDATED AS
REQUIRED.

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